Shipping & Delivery Information

About VaastraaNz

VaastraaNz is a home-based online business located in Auckland, New Zealand. We specialize in importing high-quality sarees directly from Indian wholesalers and weavers, bringing authentic Indian fashion to New Zealand. We operate primarily through our website to provide you with a convenient shopping experience from the comfort of your home.

Delivery Options

We primarily use NZ Post for all deliveries. For Auckland customers, we may be able to arrange personal weekend delivery depending on location and availability. This can be discussed after your order is placed.

How We Operate

• We carefully source our sarees directly from trusted wholesalers and weavers in India

• We provide detailed product information and high-quality photos online

• Our customer service team is available to answer all your questions

• All orders are processed and shipped within 1-2 business days

• We primarily use NZ Post for deliveries, with possible weekend delivery options for Auckland customers

• All deliveries include tracking

Shipping Costs

NZ Post Courier (Nationwide)Standard NZ Post rates apply (typically $10)
Weekend Delivery (Auckland Only)We encourage NZ Post delivery, but weekend delivery may be possible upon discussion

Returns Policy

Return Window

Returns are accepted only within 24 hours (1 day) of delivery. No returns will be accepted after this period.

Return Conditions

  • Item must be in original condition
  • All tags must be attached
  • Original packaging must be intact
  • Inspect your order immediately upon delivery

Important: Please inspect your order immediately upon delivery as returns are only accepted within 24 hours of delivery.

Frequently Asked Questions

Find answers to common questions about our shipping, delivery, and services

Still Have Questions?

Can't find what you're looking for? Feel free to reach out to us directly: